Privacy Policy.
Last updated: May 2026
Consali Group, headquartered in Ribeirão Preto, Brazil, is the controller of the personal data collected through this website. Because we serve clients in the European market, we process personal data in accordance with the EU General Data Protection Regulation (GDPR, Regulation EU 2016/679) and, in our home jurisdiction, the Brazilian General Data Protection Law (LGPD, Law No. 13.709/2018).
1. Data we collect
We collect only the data strictly necessary to enable commercial contact and the provision of our services:
- Contact data: name, phone number, email and company name, voluntarily provided by the user when getting in touch via WhatsApp, email or a form.
- Browsing data: technical information such as IP address, browser type, pages visited and time spent, collected automatically through cookies and analytics tools.
2. Purpose and legal basis for processing
Personal data is used exclusively to: respond to free-diagnosis requests and commercial enquiries; send information about our consulting services; improve the browsing experience on the website; and generate anonymous statistical analysis of website use.
Under the GDPR (Article 6), our processing relies on the following legal bases: consent of the data subject (for analytics cookies and marketing communications); steps taken at the request of the data subject prior to entering into a contract (for responding to enquiries); and our legitimate interest in operating and securing the website. Under the LGPD, the equivalent bases apply (Article 7).
3. Data sharing
Consali Group does not sell, rent or share personal data with third parties for marketing purposes. Data may be shared only with: essential service providers (hosting, email, analytics tools), under a confidentiality commitment; and legal authorities, when required by law or court order.
4. International data transfers
As our company is based in Brazil and may serve clients located in the European Economic Area, personal data may be transferred to and processed in a country outside the EEA. Where this occurs, the transfer is protected by appropriate safeguards as required by Chapter V of the GDPR, such as Standard Contractual Clauses or an adequacy assessment, ensuring a level of protection equivalent to that of the GDPR. Brazil's LGPD likewise regulates international data transfers (Articles 33 to 36).
5. Cookies
This website uses: essential cookies, necessary for the basic functioning of the website (browsing preferences, session); and analytics cookies, used to understand how visitors interact with the website (Google Analytics or similar), always in an anonymous and aggregated form. Analytics cookies are only set with your prior consent. You can manage or disable cookies in your browser settings at any time. Disabling essential cookies may affect the functionality of the website.
6. Your rights
As a data subject, under the GDPR (Articles 15 to 22) and the LGPD (Article 18) you have the right to: confirm the existence of processing and access your personal data; rectify incomplete, inaccurate or outdated data; request the erasure, anonymization or restriction of unnecessary data; request data portability; object to processing and withdraw consent at any time; and, for users in the EU, lodge a complaint with your national supervisory authority. Requests are answered within the time limits set by the applicable law.
7. Data retention
Personal data is stored only for as long as necessary to fulfill the purposes described in this policy, or for the period required by legal, contractual or regulatory obligations, after which it is deleted or anonymized.
8. Security
We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or destruction. The website uses the HTTPS protocol with an SSL certificate to ensure the encryption of data in transit.
9. Data Protection contact
To exercise your rights or clarify questions about the processing of personal data, please contact us:
- Email: contato@consaligroup.com.br
- Phone / WhatsApp Business (available internationally): +55 16 99790-9929
- Address: Ribeirão Preto, Brazil
10. Changes to this policy
This Privacy Policy may be updated periodically. The most recent version will always be available on this page, with the date of the last update.